Contact Professional and CP Jobs Form Alliance with M.E.R. Executive Recruiters

Alliance is the Premier Solution to ConnectEmployers and Contact Center Professionals in a Whole New Way


BIRMINGHAM, AL, Oct. 3, 2014 – Contact Professional, the leading publication for contact center professionals and the provider of the recently launched CP Jobs, the cutting-edge job-matching technology and targeted network distribution service, is pleased to join with M.E.R. Executive Recruiters to provide top-to-bottom call center hiring solutions.


Employers who post jobs on Contact Professional’s job board, CP Jobs, receive unprecedented reach to top contact center professionals within the contact center community through the largest recruitment ad network of job sites in North America. The result is up to four times better response than the leading national job board and a monthly reach to millions of active and passive job seekers across the Internet on local, niche and vertical job sites, as well as on leading aggregator sites and social networks.


To ensure the maximum-possible qualified response, jobs posted on CP Jobs are automatically optimized, distributed and monitored as part of targeted ad campaigns. This targeted distribution produces higher rankings in results on search engines and paid job sites, resulting in an increase in qualified response of 200 percent on average. In addition, the site allows hiring managers to save valuable time and effort with Real-Time Job Matching™, which automatically screens, grades and ranks applicants, as well as returns qualified passive job-seeker matches in real-time from the site’s résumé database.


In addition to CP Jobs’ massive reach into the contact center hiring space, the new alliance with M.E.R. allows recruiters to reach the elite contact center executives seeking advancement opportunities. M.E.R.possesses unique insight and contacts to reach this elusive group of executives, which is not found on job boards.

About M.E.R.

Executive Recruitment Excellence – With strong roots in North America, McDaniel Executive Recruiters (M.E.R.), has more than 15 years of executive-level match making success. We are well recognized as the go-to organization for finding top talent to fill a wide range of Customer Management roles, including the areas of Customer Experience, contact center and channel management (both traditional and emerging). Our executive placements have found their dream jobs at some of the world’s most well recognized brands and in operations locations that span the globe.


Our community of highly qualified candidates brings a wealth of experience in Customer Experience, CRM, as well as management experience within a variety of care channels including Traditional, Social Media, Interactive and Mobile. Whether you’re looking to enhance an existing program or build from scratch with a top-down approach, we’ve got the connections to make it happen.

About Contact Professional

Contact Professional has long been recognized as a leading and trusted source offering unique and refreshing insight into the management and leadership of the contact center by providing essential management tools and resources to the contact center professional. It also produces “CP Wire” e-newsletter biweekly, which is a tremendously popular news source among contact center professionals. From hiring and training to technology implementation, the CP media family continually emphasizes ROI and increased efficiency within the contact center. Contact Professional, “CP Wire” and CP Jobs are publications of Due North Media – a division of Due North Consulting, Inc.

About Due North Media

Due North Media, a division of Due North Consulting, Inc., is a niche business-to-business publisher providing media services to executives within specialized vertical markets including contact center technology, corporate site selection and business development, and sports event management and location selection via publications, websites, newsletters, directories, qualified database/ list marketing and custom publishing. Founded in 2001, Due North Consulting, Inc. has helped niche marketers obtain their goals for more than a decade. The principals of the company have over 40 years of business-to-business advertising and marketing experience. It has been their mission to serve readers, clients and employees with integrity, humility and a continuing quest for the achievement of excellence.