About Contact Professional

November 21, 2014

Contact Professional has long been recognized as a leading and trusted source offering unique and refreshing insight into the management and leadership of the contact center by providing essential management tools and resources to the contact center professional. It also produces “CP Wire” e-newsletter biweekly, which is a tremendously popular news source among contact center professionals. From hiring and training to technology implementation, the CP media family continually emphasizes ROI and increased efficiency within the contact center. Contact Professional, “CP Wire” and CP Jobs are publications of Due North Media – a division of Due North Consulting, Inc.