M.E.R. Executive Recruiters










Call Center Director Central Illinois Call Center Site Director Winnipeg, MB Direct Sales -CRM/Call Center/BPO - Energy/Consumer Virtual Director Customer Service/Donor Relations New York City, NY Director of Revenue Management Seattle, WA Director of Software Development Salt Lake City, UT Director Workforce Management Boston Director, Telecommunications Salt Lake City, Utah Director/AVP of Operations San Juan , Puerto Rico EVP Marketing Salt Lake City, UT HR Manager Winnipeg, Manitoba Regional Sales Director - Speech Analytics Midwest Virtual Sr. WFM Michigan

	Chad McDaniel
	President
	Email: mcdaniel@justcareers.com
	Chad McDaniel combines a strategic vision of the company with over 17 years of direct marketing experience. Chad has held senior level call center operations and service delivery management positions for leading telecommunication, cable and wireless organizations. He has directed sales and marketing campaigns at international, national, regional and local markets and has spent the last six years working with customer care organizations in both the US and Canada in providing consulting solutions and executive recruiting for the ECRM, CRM and customer care organizations. Back to top

	Susan McDaniel
	VP Client Services
	Email: susan@justcareers.com
	Susan is a strategic leader with a demonstrated ability to build valued partnerships. Susan has over 12 years of experience in the contact center industry, leading operations teams in both Outsourced care environments and In-house call centers. She brings with her a wealth of knowledge for call center operations including workforce management, CRM implementation and management, multi-million dollar budget management and Business development. Susan's experience has been focused in both Domestic and International Markets. Susan is dedicated on meeting and exceeding project goals and client expectations. She is also on the Board of Directors for the Phoenix Chapter of the American Teleservices Association. Back to top

	Nancie DeVita
	Executive Recruiter
	Email: nancie@justcareers.com
	Nancie DeVita recently served as Stream International Director of HR with direct responsibility for recruitment and as a HR generalist responsible for 10 call centers located in both the US and Canada. She brings a wealth of knowledge and experience to the MER team with over 20 years in Human Resource and Operations Management. Proven leader, team player and problem solver with highly developed analytical, project management, organizational development and strategic planning skills. Nancie has a strong business and legal orientation that effectively aligns HR strategy with business goals. Back to top

	Carolyn Welsh
	Executive Recruiter
	Email: carolyn@justcareers.com
	Carolyn Welsh, Executive Recruiter, has a well-established reputation for developing strong business relationships. Carolyn has specific recruitment successes for clients seeking talent for international/off-shore CRM outsourced business operations. Committed to the philosophy of positioning candidates and clients for success and working exclusively in the field of recruiting over the last 15 years, she brings an energetic and personable style to the M.E.R. team. Clients and candidates enjoy stating she has "an innate ability to match candidates with clients". Carolyn was recently awarded a Certificate of Appreciation for her years of volunteer service within the Manitoba Customer Contact Association and possesses her Certificate in Human Resources Management from the University of Manitoba (1992). Back to top

	Deb Kocen
	Executive Recruiter
	Email: deb@justcareers.com
	Deb Kocen is an energetic leader with over 25 years of client and customer service experience with a focus on client relations; call center operations management; project management and recruitment. Her experience spans across telecommunications, food, publishing and technical service industries within outsourced and in-house environments. Deb also has a background in both domestic and international recruitment. Deb gives back to the community as Vice Chairperson of a charitable board devoted to supporting children's charities.

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	Romeo Victor Maraneta
	System Administrator
	Email: romeo@justcareers.com
	Romeo B. Maraneta, a highly motivated, results oriented, hard working individual with extensive expertise in computer technologies and marketing tools is an invaluable member of the M.E.R. support team. Romeo brings extensive working knowledge on different Microsoft Office Products (Word, Power Point, Excel and Access), Microsoft development tools (Visual FoxPro, Visual Basic, MS-SQL Server) as well as Seagate crystal report writer. Romeo's contributions in marketing research initiatives and internal database maintenance are invaluable skills the team relies on.

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