|
| Title |
Location |
Details |
Call Center Manager  |
Scranton, PA  |
| About: |
| Please email nancie@justcareers.com for a complete job description.
|
|
| Call Center Operations Manager |
Texas |
| About: |
| Please email nancie@justcareers.com for a complete job description.
|
|
| Call Center Site Director |
Indiana |
| About: |
| (2) different positions and locations for a Call Center Site Director. Please email nancie@justcareers.com for a complete job description. |
|
| Call Center Site Director - Canada |
Nova Scotia  |
| About: |
| Please email nancie@justcareers.com for a complete job description. |
|
| Director of Product Marketing - VOIP |
Southwest |
| About: |
| Please email mcdaniel@justcareers.com for a complete job description.
|
|
| Director, Strategic Accounts |
Illinois or Arizona |
| About: |
| Seeking a senior level contact center account director for a leading provider of outsource customer care solutions. Our client requires a specialist in telecommunications (including cable and/or satellite) to liaison with operations and manage a team of account managers over mutiple domestic centers (100% inbound customer care). The position will include significant travel and face to face client interaction as well as involvement in RFI/RFP and contract negotiations. The necessary experience will include leadership and insight to develop business and revenue growth opportunities. |
|
| Senior Manager, WORKFORCE MANAGEMENT |
Toronto |
| About: |
| Senior Manager, WORKFORCE MANAGEMENT (Canada) Work Visa/Sponsorship Available CW011222
Please email carolyn@justcareers.com for a complete job specification. |
|
| Sr. Manager - Enhanced Services |
Ontario, Canada |
| About: |
| SENIOR MANAGER, ENHANCED SERVICES (Ontario, Canada)
Exciting business transformation opportunity to evolve and leverage CRM strategy for our client - a renowned and respected specialist in the financial services contact center industry. You will enable, investigate and lead the charge for opportunities to use CRM to get 360 client view, build CRM engagement rules and reporting requirements based on CRM strategy and enable Contact Center Common Desktop strategy (simplification, consolidation) as well as identify applicable processes within Contact Centers to do end to end processing across multiple channels (inbound, outbound web-chat, email) and multi-media (e-mail, chat and web within a Genesys framework), leveraging capabilities being built in CART, WebForms, etc and identifing workflows that can initiate from Contact Centre to back-office and establish linkage to back-office efficiencies.
|
|
| Training Call Center Consultant |
NYC, NY |
| About: |
| This is a FT position with our client in NYC. Looking for candidates with a background in call center training development. Please send email to mcdaniel@justcareers.com for a complete job description. |
|
| VP Collections India |
India  |
| About: |
| Please email nancie@justcareers.com for a complete job description.
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